Shipping & Returns

SHIPPING + RETURNS
 

If you are unhappy with your purchase, we are always glad to accept it for a return or exchange in it's original, unused condition, less the cost of shipping. Returns may be made within 10 days of receipt of item. Exchanges may be made within 30 days of receipt of order. Please email us at info@kristacdesigns.com to get the required form - returns and exchanges are not accepted without prior approval by email. 

In the unlikeley event your piece breaks, we will repair it free of charge (less shipping costs) within three months of date of purchase. After that time, we may have to charge a small fee. Please email us first to discuss the nature of the repair required.